One-stop-shop for Oshkosh and MB snow and ice equipment
Following last year’s acquisition of the Oshkosh Snow and Ice Business, MB has launched an online equipment manual portal for Oshkosh equipment and has fully integrated the processes at MB’s centralized, dedicated parts warehouse in Fond du Lac, Wisconsin. MB and Oshkosh equipment owners now profit from an even more efficient and fast provision of parts as well as of a nationwide network of mobile service technicians.
Doug Blada, MB’s General Manager, and his team have intensively worked on the next step in being a sought-after partner which makes it easy to do business with. The after sales parts and service support of Oshkosh equipment is meanwhile fully integrated into MB’s operations. Over the past weeks and months, the team was enhancing systems, streamlining processes and optimising collaboration with its suppliers to assure fast delivery from the central warehouse. Airports require fast service delivery to keep equipment running and runways clear. And delivering best customer support means in essence an efficient one-stop shop.
“It’s all about the customers. For Oshkosh customers, the same as MB, we will continue to deliver superior service and solutions,” says Steffen Schewerda, CEO of Aebi Schmidt North America. “I’m proud of our teams that made the transition for Oshkosh customers as seamless as possible,” he added. The existing MB team and more than a dozen former Oshkosh employees were combining their expertise in parts managements, technical support and equipment maintenance.
Conner Schoen, a designer formerly with Oshkosh, shared his excitement about becoming a part of the MB team. “Snow and ice are at the heart of the business at MB. It’s great to be able to focus on snow products and customers.” Paul Frederick, another designer that previously worked at Oshkosh and took a position at MB, said that he was extremely impressed by the Chilton plant and the production that takes place there. This isn’t surprising when you consider the facility underwent a 86,500 sq. ft. expansion that was completed in July 2021. The plant was meticulously designed with state-of-the-art manufacturing processes, organized assembly areas, automated finishing lines, and improved shipping and receiving capabilities to enhance safety and efficiency, while meeting future growth demands, such as the Oshkosh acquisition.