Named after former Newmar President Virgil Miller, this annual award recognizes suppliers for outstanding performance in multiple categories including purchasing, manufacturing, quality, service, and engineering.
This honor reflects the collective strength of the Spartan RV Chassis team. From the shop floor to after-sales expertise, our people show up daily with intention, accountability, and pride.
Excellence, By Design
This recognition is the result of deliberate, team-driven progress across every part of the business:
- The launch and growth of Spartan AtlasCare™, giving owners confidence and peace of mind long after they hit the road
- Cutting chassis lead times in half, from 12 weeks to 6 weeks delivering nearly 100% on-time performance
- Product features and warranties that raise the bar across the industry
- Continuing to elevate quality and setting the standard for supplier performance
Beyond the Journey
With Spartan AtlasCare™, that commitment extends well beyond the initial purchase. It’s a promise to be there, mile after mile, ensuring every owner feels confident and ready for the road ahead.
With 24/7 customer service and a network of more than five hundred service centers nationwide, owners are never on their own. Whether it’s a question from the cab or service along the way, expert advice is always within reach.
With flexible service-anywhere capabilities, fast parts delivery, including same-day dispatch on most orders and factory-backed expertise, Spartan AtlasCare™ is designed to keep owners move travel forward with minimal disruption.
Through hands-on training at the Spartan RV Chassis Academy and a dedicated factory service center in Charlotte, Michigan, the commitment to excellence extends across every touchpoint.
AtlasCare™ is not standing still. It continues to evolve, driven by a relentless focus on improving the ownership experience and finding new ways to support customers wherever the road takes them.
A Standard 40 Years in the Making
Setting the standard means redefining expectations and building a product others measure themselves against. Creating systems, processes, and service networks that don’t just meet needs, but anticipate them.
“Receiving Newmar’s Virgil Miller Award of Excellence is a proud moment for our team. It exemplifies the discipline and commitment our people bring every day to our partners and the customers we serve. From best-in-class products to the investment in AtlasCare, we’re building confidence for every adventure. This recognition reinforces that we’re not just part of the industry, we’re leading it.” - Douglas Searles, VP Spartan RV Chassis
For four decades, Spartan has focused on one thing: building a better foundation for the RV owner experience. Defined by quality materials, engineering, and manufacturing processes, elevated through trust.
Every chassis is the foundation on which core memories are made. Family road trips, cross-country adventures, and quiet mornings in unfamiliar places. That perspective is what drives a culture of continuous improvement, exactly what this award represents.