Explore with Confidence: Spartan RV Chassis Launches AtlasCare Customer Experience Program

Whether you’re planning your next adventure or already living life on the road, AtlasCare gives you the tools, resources, and support to explore with total peace of mind. Headquartered in Charlotte, Michigan (USA), Spartan RV Chassis is dedicated to delivering exceptional performance, safety, and comfort for every journey. With Spartan RV Chassis, it’s not just about getting you there, it’s about making sure you love every mile along the way.

A major upgrade for Spartan RV Chassis is AtlasCare, which includes the expansion of Spartan RV Chassis’ service network. Now with over 500 Spartan-authorized service locations across the country, customers can get the help they need without having to travel far, and the network is continuing to grow.

Wherever the Road Leads, AtlasCare Has You Covered:

  • 24/7 Customer Support – Round-the-clock assistance for peace of mind, anytime, anywhere.
  • 500+ Authorized Service Centers Nationwide – Expert care is always nearby with our unmatched service network.
  • Service-Anywhere Flexibility – Get service where it works for you—with full factory support.
  • Fast Parts Delivery – Same-day shipping on 90% of parts to get you back on the road faster.
  • Spartan RV Chassis Academy – Hands-on training at our headquarters in Charlotte, MI or at regional events across the U.S.
  • Factory Service Center – Full-service repairs and diagnostics at our Charlotte, MI headquarters.

Support That Goes the Distance

AtlasCare is built on Spartan RV Chassis’ already strong service foundation and expands it with new features designed to deliver faster support, broader service access, and more confidence on the road. «For us, it’s a demonstration of the strong support and care that our customers can count on,» says Adam Aukerman, Director of Customer Experience at Spartan RV Chassis. «Availability is everything when you’re on the road,» Aukerman added. «No matter where you are or what you need, our team is available and ready to help — 24/7.»

Your journey should have no limits, and neither should your peace of mind. With AtlasCare, you can explore freely, knowing Spartan RV Chassis is with you mile after mile.
Your journey should have no limits, and neither should your peace of mind. With AtlasCare, you can explore freely, knowing Spartan RV Chassis is with you mile after mile.

What’s unique? According to Aukerman, Spartan’s service partners choose to work with the brand. «These aren’t just random service shops. They’re RV-friendly providers who want to work with us. They volunteer to be part of our network because they believe in the quality of our chassis and the support we offer. It’s a relationship built on mutual respect and shared commitment to the customer.»

Empowering Every Owner

And for those who want to truly understand the power and performance behind their coach, the Spartan Training Academy is a must. Held at Spartan’s headquarters in Charlotte, Michigan (and at regional events), the Academy walks owners through the ins and outs of chassis operation, maintenance, and everything that sets Spartan apart.

«It’s where customers really get to see what makes Spartan unique,» said Doug Searles, Vice President and General Manager of Spartan RV Chassis. «From engineering to ride quality to our support system, it’s all covered. We want every owner to feel confident, informed, and taken care of.»

Whether you’re venturing across the country or exploring closer to home, Spartan RV Chassis and the AtlasCare network are built to keep you moving with confidence and ease. Backed by world-class engineering, expert support, and a growing nationwide service network, Spartan ensures that every mile is as rewarding as the destination itself. Wherever the road leads, travel with the strength of Spartan and the assurance of AtlasCare by your side. To learn more, contact the team at Spartan RV Chassis.

A technician shows a customer the benefits of our easy-to-access service bay at the Spartan Training Academy in Charlotte, Michigan.
A technician shows a customer the benefits of our easy-to-access service bay at the Spartan Training Academy in Charlotte, Michigan.